Modernizing Hibbing's Utility Metering

Project Status: Active

Hibbing Public Utilities is completing a system-wide upgrade to Advanced Metering Infrastructure (AMI) in 2026. This project replaces existing utility meters with modern technology that will improve the reliability, efficiency, and accuracy of HPU’s electric, water, and natural gas systems.

The AMI project is an important investment in the long-term operation of HPU’s utility systems and will provide customers with more reliable service for years to come.

Who is doing the work?

Electric Meters

Hunt Electric

Hunt Electric will be starting internal meter replacements. Customers can schedule your appointment online or over the phone.

Water Meters

Hibbing Public Utilitis

HPU staff will be replacing the final 300 water meters. Call HPU today to schedule your replacement at 218-262-7700. $50 Non-compliance fee will be implemented Oct. 1.

Gas Meters

Hibbing Public Utilities

External meter replacement are actively being performed. No scheduling is needed, but customers will be notified as work continues.

How AMI Meters Work:

Advanced Metering Infrastructure (AMI) uses secure wireless technology to automatically transmit meter readings from your electric, water, and natural gas meters to HPU. This technology eliminates the need for monthly manual meter readings while providing HPU with accurate and real-time data.

FAQs

Will I be charged for the new meters?

No, this is a budgeted utility project. There will be no fee or charge assessed to HPU customers for installation.

Hibbing Public Utilities has implemented a $50 Non-compliance Fee for customers who do not comply with the meter upgrades. Outdated meters will require increased staff time to maintain; the fee is designed to pass along this cost to non-compliant customers rather than pass them along to all utility customers.

Yes. These meters utilize radio frequency technology, but at levels well below guidelines set by the FCC. They have lower radio frequency levels than cell phones, microwaves and WiFi routers.

No, each meter could be exchanged on a different day. Externally located meters can be exchanged without appointments and at a much faster rate. Internally located meter exchanges will require access to the meter inside customer’s property so appointments will need to be scheduled.

No. This system will be used for collecting and reporting utility usage data from the meters. In the future, there could be programs customers may want to participate in utilizing this technology, but enrollment would be voluntary and at the discretion of each customer. These programs could be related to energy conservation, load management or time-of-use savings.